Support
A few common fixes, and a real email address that reaches the people who build the app.
Common questions
Voice input is not being picked up
Check that microphone permission is granted to Voremi AI in your device settings. On iOS: Settings → Voremi AI → Microphone. On Android: Settings → Apps → Voremi AI → Permissions.
Reminders are not arriving on time
Battery optimisation is almost always the cause on Android — exclude Voremi AI from battery saver so it can wake at the scheduled moment. On iOS, confirm notifications are allowed and that Focus modes are not silencing them.
A person is not being recognised
Person recognition only matches people you have added in the app. Add the name first, then speak it the way you normally would. Nicknames need to be added separately.
Premium is not showing after purchase
Open the app, go to your account and use "Restore purchases". Subscriptions are tied to the App Store or Google Play account that bought them, so make sure you are signed in with the same one.
More answers are in the FAQ on the home page.
Contact us
Email is the fastest way to reach us. Include your device model and OS version if you are reporting a bug.
Account & billing
- Cancel Premium in your App Store or Google Play subscription settings — not in the app.
- Refunds are handled by Apple and Google under their own policies. See the Terms of Service.
- To remove your account and its data, use the Delete My Account page.
